Pricing

All pricing is in Australian Dollars (AUD) and includes GST. ickle Kids reserves the right to change prices without notice.

Ordering

We have many ways in which you can order our ickle Kids products:

Online – please use our secure and user friendly shopping cart.

Email – orders can be placed via laine@icklekids.com.au

Phone – we would love to chat with you and take your orders on:

0434 375 575.

Party plan – we can come to you, if you’re within 50 kms of Melbourne that is! We are offering for anyone who hosts a party with 6 or more people a voucher to the value of $20 which can be used towards any ickle Kids products. On top of that, the host will receive a further 10% of sales that exceed $200 to go towards any ickle Kids products.

Accepting payments

We accept Visa, Mastercard and Bankcard and we can process it via any of the ordering methods listed above. We also accept direct deposits into our bank account, please contact us for details.

Delivery

Our delivery charge is a flat rate of $8.50 Australia wide.  For Express Post or International Orders, please email laine@icklekids.com.au for a quote of delivery costs and we will endeavour to respond within 48 hours.

Out of Stock / Back – Orders

From time to time, our ickle products may be out of stock. Should this happen, we will contact you immediately and inform you of this. You will be given the opportunity to cancel your order, choose an alternate product, or we can back–order your item.

Exchanges

ickle Kids take great pride in our products and we hope you are happy with your purchases. If, however, you are not completely satisfied, you may return non-sale items with an original receipt up to 14 days from the purchase date and we will be happy to exchange the product for you. Please email or call within 5 days of receiving your purchase. All ickle Kids products must be returned in their original condition, unopened, unused, and in the original packaging. Please note, additional delivery charges for the exchange will be charged. Sale items are not exchangeable or refundable unless faulty.

Faulty Products

ickle Kids ensure that all products dispatched are checked and packaged with care. However, we are unable to take responsibility for loss or damage of goods in transit. Should an item be faulty, please contact us via phone or email within 2 days of receipt and the items must be returned within 7 days of receipt. The faulty items should be enclosed with the original receipt, with labels and packaging intact. ickle Kids will give a full refund for faulty items, on approval of fault. Please note, shipping costs will not be included in the refund.